Common questions

Who might visit the casino?

The minimum age for entry is 18 years. At the reception to the casino you must show a valid identity document – ID card, passport or. driving license.

Is an entrance fee charged in the casino?

No, there is no entrance fee.

Do I have to wear a suit or evening dress entering the casino?

No, evening wear is not required. You can wear just smart comfortable casual wear, depending on your chose. In the summer suitable shorts are permitted when entering the casino.

What are minimum and maximum bets in the casino?

Minimum bets on live game start on 10 Kč in our casinos, maximum bets are 36 000 Kč on even chances (red, black).

What are the best known casino games?

American Roulette, Black Jack and Poker.

What is a gaming currency in the casinos?

There are two gaming currencies – Czech Crowns (Kč) and EUR in our casinos. You can change foreign currencies for cash chips at the cash desk in the casino.

What credit cards can be used in our casinos?

You can purchase cash chips or to withdraw cash using credit cards Visa, Master Card, Maestro, Diners Club and JCB at the casino cash desk. We also accept most foreign currencies in our casinos.

What do I do if I carry a gun? Do I have to report this fact before entering the casino?

Report it at the casino reception. Weapons are not permitted in the casino.

Do I have to gamble when I visit the casino?

You do not have to gamble. We operate bars in both our casinos where you can have fun like in any other bar. Also, there is a lounge area with TV in the casinos.

What are price in the casinos?

The prices in our casinos are very friendly. There are non alcoholic drinks and refreshment for free for players.

I was not in a casino before and I do not know game rules. Can staff explain the rules to me?

Yes, please contact anyone of the staff, or even approach the shift manager. Everyone will be happy to explain the rules to you. When possible we can offer you a Show Game. In any casino the rules of the games are available in printed form.

When I win in the casino, do I have to pay tax?

You do not have to pay. Winnings from the game in the casino are exempt from income tax.

Can casino organize a birthday or company party with a Show Game?

Yes, you can make an agreement about a planned celebration with management of an individual casino. The Casino manager will inform you about your possibilities. Renting of premises is free, you only pay for consumption.

When I visit a casino and I do not want anyone to know, is privacy guaranteed?

Absolutely, our casinos have been operating legally with maximum confidentiality and respect of our customers and their wishes.

Where can I find a professional help if I feel that I am a gambling addict?

You can find a professional help with a gambling addiction on the website or directly on the telephone number +420 532 232 051 in Brno and on the phone +420 773 140 022 in Carlsbad.

Did you know that...?

• ... you do not have to pay entrance fee in the casino?
• .. you do not have to wear a suit or evening dress in the casino?
• ... minimum bets on live game start on 20 Kč in our casinos?
• ... you do not have to gamble when you visit the casino. If you wish just have a drink and socialise?
• ... there is support in the case that you feel that you are addicted to gambling?
  You can find a professional help with a gambling addiction on the website or directly on the telephone number +420 532 232 094 in Brno and on the phone +420 773 140 022 in Karlovy Vary.

More interesting information you can find in Common questions section.